Brownfield & Lent
Creating conditions for excellence.

Examples of Our Work Across Different Clients




Financial Services
Building reliable service performance to increase competitive advantage...

Work with over 30 cross functional teams after a merger to streamline internal processes yields improved customer and employee satisfaction along with new revenue opportunities and lower operating costs.  learn more...


Non-Profit Biologic
Driving major change through involvement...

Bringing together representatives from key stakeholder groups including field operations and IT supported the design of a new training system and learning management system along with its eventual implementation across 1000s of US staff and volunteers.  learn more...


High Tech Design and Manufacturing Company
Using Management Development for Strategic Change...

Partnering with a leading European business school, a three-phased six-month management development program was created for sales management across which led to one teams ability to grow one market segment by 10% along with other results in other segments.  learn more...


Global Pharmaceutical Company
Building collaboration across scientific disciplines after an acquisition...

Working with the whole system in one room over a day and a half enabled 300 scientists from two different companies and many different sites to enhance working relationships and set priorities for working and learning with each other.


Major Philanthropic Foundation
Reconnecting the various pieces of this philanthropy around a common future strategy

Engaging the whole organization in a multi-day dialogue about desired future strategy helped this diverse organization reconnect to its founder’s vision and plan for greater overall impact through its various grant-making efforts.  learn more...


Specialty Chemical Manufacturing Plant
Integrating two facilities, technically and culturally, for improved safety, productivity, and waste reduction

Combining lean thinking and organizational change techniques provided a powerful and effective approach to this company’s merger woes. In 18 months they went from worst to first in almost all performance measures. Click here to learn more.


International Non-Governmental Organizations
Building Collaboration to Prepare and Respond to Pandemics...

Designing and facilitated a series of conferences around the world enables NGOs to support participants from developing countries in getting what they and their countries needed to prepare for pandemics.  learn more...


Law Firm
Creating a uniform standard of operations across multiple locations

Engaging cross functional teams to improve service quality and the consistency and efficiency of operations across this law firm’s offices and practice areas creates a stronger infrastructure for continued growth and still better client service. Click here to learn more.


Partnering Across Non-Government Organizations
Improving Partnering Across International NGOs...

Facilitating a one day meeting to bring leaders from various international NGOs together provides an opportunity to share experiences and agree on future actions to promote better partnering in responding to humanitarian crises.  learn more...


Restaurant Franchise
Refocusing staff and management on improving sales and service

Helping restaurant teams focus on building local vision of service and capabilities produced significant improvement in outlet performance. Click here to learn more